Your finished book is excellent! Very informative and loaded with valuable information, for not just business owner, but the general public, too. I would market it to everyone stating, “Do you want to discover what wise business owners have discovered about serving the person with challenges？Get a step ahead of others on the job by taking this course.” Something like that. That’ll get employees buying it and expanding your market.
Congratulations on a job well done!
I want to share though that I now have a new understanding of people with disabilities and an appreciation of the challenges they face. This book makes it easy to follow and understand what we as people in the community, not just in customer service, can do everyday when communicating and including people with a disability.
Student, Therapist Assistant Diploma Program